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FAQs

What If I Have A Question About The Products or need any help?

Please email us at [email protected] or use the query form in here and we’ll reply without delay. Alternatively, you can message us through the messaging platform on our website. 

Is Your Website Secure?

For your total security while shopping online with us, all of our payments are processed through Paypal so you have complete peace of mind shopping.

We NEVER send any details of our customers to third parties.

My Delivery?

Our shoes are delivered worldwide every day by express shipping with the accepted carriers like UPS, FedEx or DHL. So you can rest assured that your shoes are in good hands getting to your door. If you need a tracking number – please contact us via the query form quoting your order number and we will share the tracking number with you.

What If Something Is Out Of Stock?

If an item that you have ordered is not available for immediate shipment then we will notify you directly so that we can inform you of expected delivery dates or discuss alternative shoe options. In the case of a shoe that is out of stock but you wish to order it let us know and we can follow up with our supplier.